Thursday, July 22, 2010

Seller opened a Cancel transaction case for and item i won

Seller put up a auction style item starting bid .99 cents witch normally goes for around $15 dollars. i was the first and only one to bid and won the item, sent him payment 3 days later he open a case to cancel transaction. reason : I ran out of stock. I'm sure he wasn't hoping to sell it for .99 cent i really wanted this item, i am a seller and i had to bite the bullet a couple of times miss calculating shipping and had to pay out of pocket what should i do.|||How do you "win" a cancel transaction...?~James~|||There is no way to force the seller to ship the item you won. If you decline the transaction, the seller does not get a refund of FVF If you agree to the cancellation the seller will get a refund of FVF If you ignore the cancellation, the seller can close it on day eight and get a refund on the FVF.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||Gawd, I read "and I won" in the title! The extra 'd' threw me off.~James~|||If you are convinced the seller just did not want to sell for 99 cents, you can file a non performing seller report. Link~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||"out of stock" is a violation of the Selling Practices Policy Link I would decline the seller's offer to cancel . The seller should NOT be rewarded with their Ebay Final Value Fee , for "out of stock" or " I did not get what I wanted for the item" cancelation. I would leave NEG feedback as follows as well. Example " Won item Paid, seller refused to complete transaction Buyers beware"File the Non Performing Seller Report here as well, so the seller goes on Ebay's radar. Link|||he also hasn't refunded my money that i had payed him, and the little money sign that fills after you pay for and item in my ebay is not filled anymore. either from the case or he unmarked it as payment not recived|||If you funded the PayPal payment with a Credit Card PP will return any refunds back to the card. Log into PP and check your account, but change the view so that you can see more days, the default view is just the current day. You are looking for a refund, with an immediate transfer back to your Credit Card. If you find there is no refund, go to the resolution area and file, still in PP, for an item not received and you'll get your refund after following all the steps.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||Go to your Paypal acct and see if the seller has refunded the payment. When a refund IS given , the little money symbol auto defaults to show not paid. This is for your eyes only and DOES NOT mean you have not paid or still owe anthing. Either ingnore or use the drop down menu and mark it paid. Your MY Ebay page is for your eyes only . If the seller has not refunded, then file the INR with Paypal for your refund.

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