Refund/ Renturn

I recently bought a scanner, after setting everything up and following installation instructions it did not work. I messaged the seller; communicated I wanted to return and get a refund. The seller told me where to ship it, it arrived last Thursday (confirmed via USPS) so I waited until Saturday to send another message about it and I still have not gotten a response. My question is how long should I wait and can/should I do if I do not get a response? Thanks for any advice.|||Your seller has had penty of time to refund upon receipt. File the SNAD dispute with Paypal OR Ebay (not both) now and give the Delivery Confirmation number in the dispute proving the return to the seller. It takes less than 2 minuets to refund via Paypal, once the item has been received by the seller. File and all communication with the seller should ONLY be via the dispute console. DO NOT cancel the dispute , unless you have the full refund in hand. Once you file and close/cancel the dispute can not be re opened.|||First double check your PP account. If you funded the PayPal payment with a Credit Card, when the refund hits the PP account it is immediately refunded to the credit card. Because the account history default view is set at one day, it is very easy to miss the transactions. Log in to PP and on the account page, extend the view back two weeks. If the refund still does not show, follow the excellent advice given by salez in post #1~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer||||||Sorry for the confusion. If a credit card is used to fund a PayPal payment, and that payment is later refunded by the seller, that refund is immediately returned to the credit card by PayPal, and the refund from the seller and return to the credit card will show on the PayPal account immediately. As you say, the refund may not post to the buyers credit card account for several days, but it will show on the PayPal account immediately after the refund from the seller shows.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||The quoted words in post #3, and attributed to me, is not accurate to my post #2~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer