Bought an item of poor quality - buyer harassing me!

I left negative feedback for a pair of poor quality shoes. I got an email from the the seller: "lol! that's what you deserve! and don't worry there are so many like you who can't buy better shoes than these! so they love my store! enjoy your cheap shoes!" This is a slap in the face. I have opened an eBay dispute and a paypal dispute, but is there something else I can do? I would like to report them for harassing me via the eBay message system.|||Sorry to hear this. If you have opened a SNAD in both eBay and PP go and close one as fast as you can before they close them both. They see it as attempted double dipping. There is a report button on every message that comes through eBay messages.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||So before you left feedback, you emailed them explaining the problem and they actually refused to do a return/refund?|||It's the continuing harassment that I am concerned about. 3 emails now - I've responded to NONE of these. I spend a lot of money on eBay and I don't deserve to be treated like this from an unethical seller. Disgusting.|||They didn't have exactly glowing feedback on shoe quality before you bought. Feedback first, then two disputes? That's not how it works dude...!~James~|||"Poor quality boots. Soles came apart, zippers stiff. Shipping ridic. Stay away" Auction ended 6-4. How could the soles possibly have come apart in less than a week. Also, you knew the shipping before you bid. clearly stated.

Using Doba and dropshippers to get products to sell on Ebay

Would I be able to make a profit if I sold items from dropshippers like Doba on Ebay? And if not, where is the best place to look in order to find products that I can sell on Ebay for a nice profit?||||||I cannot even believe people. I swear there is a candid camera around here......they cannot be for real. I have to pretend they are not real or my head explodes.|||1. Do not use any dropshipper that charges you a monthly fee...like Doba. 2. Spend the money to join Worldwide Brands and you will find more reliable dropshippers in every category than you need._______________________ "So many negs! So little time!"|||Would I be able to make a profit if I sold items from dropshippers like Doba on Ebay? Not likely. You'll have to do a lot of research to find dropshippers that are both legitimate, and not known to thousands of other sellers. And if not, where is the best place to look in order to find products that I can sell on Ebay for a nice profit? I tend to recommend the manufacturers of the products you want to sell. They will require a business license at a minimum, and may require large order quantities if you order direct. Otherwise they should be able to give you info about their distribution chain.friends Director,|||There is much negative on Doba , if you Google.|||Here are the problems you will have as a new seller using dropshipping: 1. You will be subject to 21 day Paypal holds on your funds. These can be released earlier with delivery confirmation and/or buyer feedback left. However, even though your funds are being held, you are still required to ship purchased items to your customers in a timely manner i.e. you cannot wait 21 days to ship. Therefore, you will need enough cash reserve to purchase and ship any items without access to your buyers' payments. You will be subject to these holds until you establish a sufficient track record; 2. Depending on what you decide to sell, you may be subject to restrictions on numbers and types of items you can list on Ebay until you establish a track record; and 3. Due to current problems on Ebay with listings getting sufficient exposure to buyers, you may not get enough exposure to make a reasonable number of sales. All of the above being said, many Ebay sellers successfully use dropshippers. We sold approximately $250,000 through Ebay last year using dropshipping. However, you will be as successful as the dropshipper(s) you choose & the time and effort you put into knowing what is going on with your orders. There are occasional problems even with the best of them.....and you should ALWAYS use more than one so that you have options. As previously stated, do not ever use a dropshipper like Doba who charges a monthly subscription fee in addition to the prices of their items. Their prices tend to be higher which may exlude you from being competitve enough on Ebay. They will always make money off you but you may not make any._______________________ "So many negs! So little time!"|||I see you just bought two ebooks on using dropshippers on Ebay. Watch out! Don't believe everything you read. They may well give you the positves without give you the negatives...and there are many._______________________ "So many negs! So little time!"|||give = giving_______________________ "So many negs! So little time!"|||best drop shippers to sell here are found in many back alleys or parked at the back of wal-mart. you'll make a great profit buying from them as no over head except gas and a crow bar. having a good bail bondsman might be a good idea as well.|||Stay away from DOBA. Talk to manufacturers directly.Need a website fast?|||Thank you for your replies. I truly appreciate it. Actually, everything that you told me I would experience as a new seller, I am experiencing. And the point that you made about having to pay for everything up front as a new seller--at least until I have my first 100 sales--before I can see one penny from the buyer was a problem I overlooked as far as signing up with a dropshipper is not an option for me right now, at least not until I have reached the 100 sales mark, and at that point I will take your advice and join Worldwide Brands, instead of Doba. Actually, I am glad you mentioned WB's. because I had done research on a lot of dropshippers, and concluded that they were the best. But their one time membership fee of $300 made me think twice. But if you recommended it as a power seller, then I am sure it will be money well spent. And once and hopefully if I reach the 100 sales mark with Ebay, I will not hesitate to join them. Thanks again for your advice. I truly appreciate it. I just had one more question, but for you specifically--if you don't mind. I noticed that you have an exhorbitant number of items listed on Ebay, which is impressive, but my question is what is the secret of being able to list so many items without a huge loss if they don't sell. I know, I myself, have justed listed 8 items for sale, and even though only threee of them sold, I still had to pay to list all of them--which cost almost $8, in just 3 days. Is there anyway I can list them for free, or at least at a huge discount, so the loss won't be so big if I don't sell? If the answer is too long, it is ok if you cannot answer, I understand. But if you can, I would appreciate it. You seem like a good-hearted person, so either way thanks.||||||Don't ever make a decision like that based on a one-line post here from someone you don't know, even ME! To add to this, if Worldwide Brands is easily available it probably has a huge membership of others who have joined for the same reason as you. They think it will be easy money without doing the research to see if/how well the products actually sell. If a supplier is easy to find it probably is a supersaturated market on eBay. Before shelling out the membership fee do in-depth research into how their products sell on eBay.|||As for your ended listings that didn't sell - • You could shave .25¢ off your listing fee by listing at $9.99 instead of $10.00 • Your titles need work. "Stylish and Elegant Sneakers" doesn't draw any lookers. Put the brand in the title for one thing! • Your TOS (Terms of Service) need major trimming, MAJOR! For example cut this out - These sneakers really go with any outfit or style. It can be worn as a casual or more formal look. This sneaker is what people call understated elegance. I almost never wore these sneakers, so they are almost like new. All items are carefully checked for any stains, missing buttons or holes. Please note that I do not sell anything that has stains, missing buttons or holes. However, in some rare instances, I may list something that has a missing button, if I think it is very cute, but in that instant I will note that in my listing. My items come from a completely smoke-free and pet-free environment. ALL SALES ARE FINAL, unless misrepresented in ad. I can only accept Pay Pal. Payment must be made no later than 3 days after the bid has been won. If it is not recieved during that time period, the seller has the right to cancel the transaction and relist the item for resale. PLEASE do not bid if you do not plan on purchasing the item, as it is not fair to the other bidders nor to the seller. I usually ship one to two days after payment has been recieved. Shipping rates are only for the 48 contiguous states. For bidders residing in either Alaska or Hawaii please contact me prior to bidding for an exact quote on the shipping. International bidders should also contact me prior to bidding for shipping rates. I will only use UPS Priority Mail, as this is the only form of shippment which guarantees delivery. The shipping fee to ship internationally will be the exact fee charged by UPS for Priority Mail service plus a small handling fee (for packaging and supplies). In addition, all duties and any other charges imposed by customs, once the package arrives at the international destination, is the buyers sole responsibility. Please do not ask me to ship as a "gift". as this is illegal. There are no refunds on the item. However, if there is a problem with the item, please do not hesitate to contact me immediately. As I will do my best to work with you. Customer service is my number one priority. Since ratings are so important in the Ebay world, I would appreciate a 5 star-positive feedback if I have done my job properly, as anything less would be a considered a failure on my part. Thanks for stopping by and happy bidding. Please check out my other items which I have for sale. • Get rid of some of the foo-foo in your ads, like the girl with the headphones above the winter boots, it's bigger than the pic of the boots! • Spellcheck! Eurpean, Ladie's, shippment • Okay, other titles need work too, but that's probably enough for now? Happy ebaying! ~James~

What to do with this situation?

I made an offer on a listing and the seller accepted it. The problem is the seller says she has no idea how to modify the invoice to show I am buying 4 of the same item + shipping. She wants me to pay for 1 item and tack on the cost for the other 3 items into the shipping fee. I have asked her to get help with this issue in the seller forums but still she wants me to pay for it her way. She did call and leave a voicemail and seems nice and genuinely confused. I am a bit paranoid I guess due to being in the midst of a dispute now with a seller whom I paid and never got the items from. What to do? I'm asking here to get a buyers perspective and hopefully someones experiences w/similar situation. Thanks|||Was the listing for one or was 4 listed? If the listing was just for one but you want 4 she is doing it correctly.If the listing was for a mulitple quanity did you put 4 in the quanity box?It may not be your fault but it is your responsibility Silver rule "do not do to others what you would not like to be done to you"|||The listing was for one but she stated on the auction that she had 7 of the same item. RIght now I'm concerned about the invoice showing 1 item when I'm paying for 4..- Is there any protection for me under these circumstances?|||When you look at your my ebay then it shows you won one correct?Then you are not proted for anything other than that one for sig.not as described.You are protected for the full amount paid if you never receive a package. If you pay for the other 3 you will be doing an off ebay transaction.To make it legal ebay transaction she needs to list the 3 at the price you agreed to on ebay and you buy it.It may not be your fault but it is your responsibility Silver rule "do not do to others what you would not like to be done to you"|||Yes, it shows I won just the one. This is the message she left me when I asked her to correct invoice to reflect 4 I'm sorry, I do not know how to change the quanitity on the invoice. So, I added the pricWill this work? $3.00 x 4 = $12.00. Combined S/H/T = $5.70. $12.00 + 5.70 = $17.70. Or tell me how to print the other. I didn't see a revise or update quanity choice. Thank you. Remember, this store is on vacation so it will be Wed. before I can get this mailed. She seems nice but I don't know how to tell her to fix this. I am glad you were able to help me see that it was not right or safe for me to agree to her suggestion. I will ask her again to get help. In the meantime I'm not going to do an off ebay transaction. What do I do if she insists on doing it her way?|||As far as Ebay is concerned, you have only purchased one item . If you want the other items and want it protected by Ebay, then you will need to request your seller list the additional other 3 items and let you know the auction number. Your seller can not redo an invoice related to 1 item purchased on an Ebay auction and make it for 4 items. Please re read the explanation in previous posts.|||You are obligated to purchase pay for the one item you bid on . You are not obligated to pay for the items not purchased thru the Ebay auction. Have the seller list the other items and give you an auction number. In any event, make certain you fund the payment with a credit card via Paypal.|||What to do if your seller never sent the goods and paymnet has been made?||||||How long do I have to wait, any std waiting prd? The seller is zero feedback and never responds any communications? How long do I have to wait for the refunds from PP?|||File your dispute and they will check for a delivery scan then refund if the seller is unable to prove the package has been delivered to you. A reasonable length of time has to pass to allow delivery. The sooner you file, the sooner you'll get the refund.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||I am going to take the suggestions given and pay for the one item and let the seller know she needs to list the other items if she wants me to buy them. I will definitely pay via cc w paypal. Thanks so much everyone. I feel better knowing I'm not doing anything wrong by just paying for the one item at this point. Appreciate the advice.|||Perhaps someone will correct me, but if you pay for the one item, but with high shipping (to cover the cost of the other three) and then something goes wrong, item not received or not as described, you would be refunded the full payment you made. I don't see how you would not be covered for the full amount ..... unless I am missing something.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||"Perhaps someone will correct me, but if you pay for the one item, but with high shipping (to cover the cost of the other three) and then something goes wrong, item not received or not as described, you would be refunded the full payment you made. I don't see how you would not be covered for the full amount ..... unless I am missing something." ONLY items purchased on Ebay auction have the Buyers Protection for SNAD. Buyer would only be covered for the one item, if it was SNAD. The other 3 items (off Ebay purchase) would be covered on Paypal's Buyer Complaint process (different from Buyer Protection) and refund would only be made for non delivery , NOT SNAD IF the seller had funds in their acct to cover the refund. Only Ebay purchase are offered SNAD protection. Ebay Buyer Protection pays even if seller has no funds in their acct. Paypal's Buyer Complaint does Not and is for all NON Ebay transactions. Go to Paypal and you can read about Ebay Buyer Protection and NON Ebay transaction Buyer Complaint, they are two different and seperate types of protection for those who use Paypal to make a purchase.|||salez, Thanks for responding. This seller is invoicing for one item, plus extra shipping (that covers value of the other three) so a SNAD or INR claim would refund the full amount paid.... item plus shipping.

Paypal sign in Required to Bid?

Hi All, This question was posted on another board on Ebay I frequent and none of the regular members there had heard of it. I've bid on plenty of auctions which are Paypal only and have never -to the best of my memory- been asked to sign in to my PP account to place a bid on Ebay. So I'm thinking maybe this is a new thing I missed? Or is this a scam of some type? If a seller accepts only Paypal-are you (now) required to sign in to your Paypal account to place a bid? Thanks in advance.|||Do you have your PP account linked to your eBay account?~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||To link your PayPal and eBay accounts: 1. Click My eBay at the top of most eBay pages. 2. Hover over Account tab. 3. Click the “PayPal Account” link. 4. Click the Link My PayPal Account button. 5. You'll be asked to log into PayPal to finish linking your accounts.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||A seller can choose to block bidders without a PP account. if the PP account is not linked to your PP account, I would imagine it is asking you to log in to confirm you have a PP account, and be allowed to place a bid. Always check the url starts with https and be happy the page is real before adding your PP name and password.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||Lucy-are you saying this happened because this individual didn't link their Paypal and Ebay accounts? Makes sense. This didn't happen to me, (thankfully) It happened to another member who posted about it on another board here. It's the Fine Jewelry and Precious Metals-the post is titled "Help I may have been scammed" or words to that effect. Here's a link to the original post: Link I just wanted to know whether it was legit (to ask someone to sign in to Paypal in order to bid) or a scam of some type.|||I just checked the other thread and the OP seems to have been given plenty of good advice. Log on to PP and if the payment is there, then it should be okay. It never harms to change your passwords occasionally, or even regularly. And then of course, link your PP and eBay accounts ..... you don't want this hold up on a five second snipe. ~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer

What happened to this item I was bidding on?

Okay, this is NOT my week on ebay. I was bidding on this doll, and when I checked to see the end of the auction (I had just checked it about an hour before the item was ending, still bidding going on ), the doll was listed only as 9.99 with zero bids. We all were bidding on this doll, but there is no explanation as to what happened. Ebay did not notify us it removed the item, and there was no seller explanation. Here is the item number: 260616763231. Any clues here as to what happened? Last bid was over $55.|||Your bids were canceled.|||the seller canceled the auction. Probably because they were to cheap to use a reserve and wasn't getting what they wanted for it. I wouldn't think nothing of it if they only canceled 1 auction but they canceled 4 just lately. A seller that cancels auctions like this routinely gets added to my never ever bid with this seller again list no matter what they are selling. Why waste time bidding with a seller that doesn't always follow thru?||||||Ebay does not notify bidders if the auction was pulled by them.Ebay will noitfy the high bidder (several days later) if the auction ended with a high bidder. Ebay can and often pulls an ended auction. There are many reasons Ebay pulls/takes down auctions. The listing very likely contained one or more listing violations and was reported to Ebay, hence the take down.|||If the seller canceled all the bids because the item was not getting the $ the seller hoped for , that is Reserve Fee Avoidence and should/ can be reported here Link|||OP, you can tell that this auction and their other auctions were canceled by the seller by going to the bid history page on each auction and page to the bottom. You will see the explanation that the seller canceled the auction early. When ebay cancels an auction, all traces of it disappears, including not even finding it by item number. I found the other seller cancelled auctions by looking at the no sale items in their completed section and looking at the bid history page. I looked and this seller was already on my do not buy from list so they pulled this same stunt in the past besides just the 4 or 5 recent ones.|||seller says "DOWNSIZING MY 500+ MINT IN BOX COLLECTION". Wow thats more extreme than some guys with star wars figures..|||This wine listing alone should have never have made it to the finish. It violates at least 2 of EBay's wine listing requirements. 260614084958|||Seller knows exactly what they are doing, which is reserve fee avoidence. Ebay will eduate them|||* educate them|||I think they will get an education soon. Thanks for your help with this.

Buyers Can NOW Filter See All NEGS on Feedback Page

Good change ! Link|||I agree. This is also very good for sellers._______________________ "So many negs! So little time!"|||If you want to check it out, eBay UK, and other European sites are already using it. Here is an example .... Link~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||We will have to wait until it launches on eBay com to be sure, but it is my understanding it is feedback received only, not feedback left for others.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||I think it just launched._______________________ "So many negs! So little time!"|||This is bad news for good sellers AND buyers. ~James~

USPS tracking and confirmation delivered but not received

As a buyer, I completed payment and communicated with seller as to tracking number and expected deliver date. However, the item was recorded as delivered by USPS on a specific date but I did not receive the item nor did I get notification by email as requested. I contacted the seller who confirmed shipping information. I opened a dispute with PayPal and a claim with USPS. Is there a policy or procedure that addresses lost or stolen items in the delivery process? How can I prevent inconsistent delivery using USPS? Is selecting optional insurance going to secure exact delivery?|||Contact your post master and tell him you did not get the package showed as scanned to your address. They can sometimes dig them up. All DC means is it was scanned somewhere - carrier could have left it anyplace.|||Check with your neighbors and the P.O. I recently had a customer who, under the same circumstances, found that the P.O. worker left it at his ex-girlfriend's house instead of his...which was obviously a different address..."4 stars - the new, anonymous way to Neg."|||Is there a policy or procedure that addresses lost or stolen items in the delivery process? lost/stolen/rifled issues are handled through the specific delivery service used. for packages sent per USPS: United States Postal Inspection Service Link How can I prevent inconsistent delivery using USPS? can't...any more than one can personally prevent inconcistent delivery using UPS/FedEx/DHL. we, as a buyer, have had incorrect "Delivery Confirmed" from both UPS and FedEx. thankfully, the packages were eventually found...but they were not correctly delivered to OUR physical address on the first "Delivery Confirmed" even though the packages were scanned "as" delivered to us. Is selecting optional insurance going to secure exact delivery? no. nothing does/can...not with any courier service. with USPS - for items insured for over $50 (have to use the blue/white insurance slip instead of the generic green insurance slip used for packages valued $50 or under), it adds an additional specific insurance ID number that can be helpful for tracking/finding. UPS/FedEx ship with automatic $100 insurance coverage on most widgets and all shipments through them are automactically tracked....but packages might still get "misdelivered". ~2COf course there's no reason for it, it's just our policy.|||I believe if you take the delivery confirmation number to the the post office and ask them to look it up they have access to more info than is available online. Since dc show the package as delivered pp can't help you.You need to file a lost package report with the po.If they can't find it they will change the dc.You or your seller also needs to file an insurance claimwhen people show you who they are, believe them|||All of the above will work. Except that the package is declared 'delivered'. That becomes a problem with the PO. They say it's been delivered. You say it isn't. The only thing I can advise is to ask them which carrier delivered the package and ask them where. Perhaps the package was delivered in an apartment complex? Perhaps the package was delivered to another complex or address? Only the carrier will know. But as far as the PO is considered, it's been delivered?|||If you live in an area where you worry about getting your mail, I would rent a post office box. I've had packages showing delivered and the recipient claiming that it was not received. The USPS refused all of our claims for the packages because it showed it was delivered on their end. And, fellow postal carriers do not like to hear anyone accuse a fellow worker of anything.|||I've had 1 claim where DC show'd delivered but buyer never recieved , it was insured Post office paid the claim after buyer filed the proper forms stating they didn't recieve it , took several months And just because it's signed for also doesn't mean that it was delivered to the proper person , use restricted delivers on items as well eBay can't protect you from yourself Take responsibility for your own actions Know the risks , know what risks you can or can't accept Use common sense & act professionally Research is your friend , use it before buying or selling|||Nearly all of the complaints at least many, indicate viewing tracking information that ends with packages seemingly sitting at the appropriate post office and after days have gone by, no other activity appears forthcoming. I can also guarantee that when you call, visit, e-mail, or write your post office to complain and ask their assistance you will feel as though they think you're lying, or a fool to be dismissed and advised "all mail/packages we have received have been delivered", which is most likely true believe it or not. But you know you haven't received it and feel you've been violated, which by the way, you have. Before you continue on I'd advise that you are more often than not missing a key point: 'all mail/packages we have received have been delivered'; remember this ALSO means, all mail/packages we have NOT received cannot be delivered'. Except that the tracking says your mail has been given to the post office and that's where almost all of us stop considering.... After three packages of my own were lost/stolen (because let's get real, most of these are not simply 'lost') two very expensive ones within the course of three weeks, my husband and I did some very serious cross-referencing after communication with sellers (stores), their post office masters and our own. We started getting conflicting statements that we believe all to be true. Our search began when our post master looked at what appeared to be USPS tracking since it was in fact coming from USPS tracking online (so how could it NOT be from USPS?!). He came back shaking his head in a huff to advise that the information was NOT coming from USPS post officials but rather from private contractors /contracted/hired by USPS (incidentally, this includes most often to be FedEx) to move USPS mail more efficiently. While FedEx is directly involved though, there are others not so clearly identified they are CDS (Contract delivery service) and information about them can be found here: Link. It appears in our searching and digging that many times tracking information that states a package/mail has been delivered to the post office is actually coming from contracted carriers not USPS even when the sender has given the mail/package directly to the original USPS post office. But sometimes the sender has elected to involved a contractor first such as FedEx SmartPost who then is to deliver that mail/package to the local post office at the receiver's end. So, who is responsible for that lost mail/package? Well, if USPS doesn't receive ithe mail/package from the contracted shipper, they can't deliver it to the receiver meaning us so they can easily say without guilt that 'oh well, stuff gets lost', or 'you must have gotten it and don't remember', or 'someone must have stolen it from your mailbox'. I bet you can add to that list. In truth, your mail/package has most likely been stolen alright, but before it ever reached your post office. It's a Federal offense alright too but how do you prove it? Who is liable in the end? Okay, well this is my opinion and some may take issue with it, but I do know that if a company hires subcontractors and a subcontractor does something wrong, the main company is liable. It does seem that USPS has permitted too many hands in the kitchen though and they don't even know who some of those hands are. I do know I don't trust FedEx and now I have to consider USPS at risk............ Perhaps we need to return to the Pony Express? Or, hey, we could just locate that island Tom Hanks was cast onto for several years maybe we'd find all our missing packages there?|||Read this recent post regarding yet another package where the D/C showed delivered to the buyer , but is was in fact Misdelivered by USPS. Follow this buyer's example to get to the bottom of the problem. Take the D/C number to your local Post Master. This often results in the package being found.|||FYI It is way too early to file a INR(item not received) with Paypal. Once the seller provides Paypal with the D/C showing delivered , Paypal will close the claim. If the package is found damaged or the item is SNAD, you will have to try and convince Paypal to re open the dispute. Unless the filing deadline with Paypal is fast approuching the 45 days from payment mark, you should hold off on filing the INR dispute, until all efforts with the USPS have been exhausted.|||my postman usually leaves any package by the door. the same with the ups guy. they can at least ring the door bell to give me a notice and then leave! i mean anyone can just snatch it up without me knowing. arghh!|||well if op is still looking after 2 years , then they might as well give it up ,lol. the post is 2 years old.|||Alright! Way to make a good impression with your very first post hulitoons...! ~James~|||hulitoons in the future you need to start your own thread/post , instead of dredging up an old post. The old thread confuses posters. You ask who is responsible for lost or stolen packages? You are to your buyer as a seller. USPS is, if that is how you shipped. As a seller this is what postal insurance is for, to reimburse you for the loss after you refund your buyer.

Seller opened a Cancel transaction case for and item i won

Seller put up a auction style item starting bid .99 cents witch normally goes for around $15 dollars. i was the first and only one to bid and won the item, sent him payment 3 days later he open a case to cancel transaction. reason : I ran out of stock. I'm sure he wasn't hoping to sell it for .99 cent i really wanted this item, i am a seller and i had to bite the bullet a couple of times miss calculating shipping and had to pay out of pocket what should i do.|||How do you "win" a cancel transaction...?~James~|||There is no way to force the seller to ship the item you won. If you decline the transaction, the seller does not get a refund of FVF If you agree to the cancellation the seller will get a refund of FVF If you ignore the cancellation, the seller can close it on day eight and get a refund on the FVF.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||Gawd, I read "and I won" in the title! The extra 'd' threw me off.~James~|||If you are convinced the seller just did not want to sell for 99 cents, you can file a non performing seller report. Link~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||"out of stock" is a violation of the Selling Practices Policy Link I would decline the seller's offer to cancel . The seller should NOT be rewarded with their Ebay Final Value Fee , for "out of stock" or " I did not get what I wanted for the item" cancelation. I would leave NEG feedback as follows as well. Example " Won item Paid, seller refused to complete transaction Buyers beware"File the Non Performing Seller Report here as well, so the seller goes on Ebay's radar. Link|||he also hasn't refunded my money that i had payed him, and the little money sign that fills after you pay for and item in my ebay is not filled anymore. either from the case or he unmarked it as payment not recived|||If you funded the PayPal payment with a Credit Card PP will return any refunds back to the card. Log into PP and check your account, but change the view so that you can see more days, the default view is just the current day. You are looking for a refund, with an immediate transfer back to your Credit Card. If you find there is no refund, go to the resolution area and file, still in PP, for an item not received and you'll get your refund after following all the steps.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||Go to your Paypal acct and see if the seller has refunded the payment. When a refund IS given , the little money symbol auto defaults to show not paid. This is for your eyes only and DOES NOT mean you have not paid or still owe anthing. Either ingnore or use the drop down menu and mark it paid. Your MY Ebay page is for your eyes only . If the seller has not refunded, then file the INR with Paypal for your refund.

Seller won't ship iphone until 24th?

Hey ebay folks, i got a problem. My friend ordered a iphone for her dad because her dads phone broke. But the seller had this little saying on the ebay info for the iphone saying he won't ship it until the new iphone4 comes out which is around the 24th. Is this right? I didn't even read the little italic sentence saying that, neither did she. What can i do? Her dad is in need of a phone.|||Oh and she won the bid about a day or two ago. It was our fault we didn't catch the italic words stating it won't be shipped until the new iphone comes out but could he even post a auction if he wasn't going to ship it?|||Yes, they can list items for pre-sale. The iphone 4 doesn't come out until the 24th.'You call some place paradise - kiss it goodbye' - Eagles, The Last Resort|||Is my friend allowed to get a refund on that without any trouble? thank you for replying|||No. They are not "allowed" since they agreed to the sellers terms when they placed the bid. They can ask the seller to cancel the transaction but they are not obligated too.|||Thay can ask for one, and if they get one, make sure your friend accepts the cancellation that the seller will send, as the seller was charged a listing fee and a final value fee. The seller will get the final value fees back, but not the listing fee.'You call some place paradise - kiss it goodbye' - Eagles, The Last Resort||||||||||||so we can't do anything about it? Even paid for shipping when most others are free shipping -.- 230$ in total. What if this guy drops the phone or something during these 2 weeks..|||I'm a little curious about how much feedback this seller has. I'm thinking chances are, they don't have enough for Paypal to automatically hand the $$ over to them. Sellers put terms in their auctions all the time that are not simply not enforceable. I'm not so sure that this isn't one of those. I don't do any selling, so please someone correct me if I'm wrong...for seller protection don't they need to ship within 7 days? However, I would give it 2 1/2 weeks before doing anything. If you don't have it by then, file an INR. If your friend was looking at this for Father's Day, there is nothing you can file that will fix this in time for that.|||Actually, there should be - they didn't buy the iphone 4, they bought the 3 the the seller currently has in his hands.'You call some place paradise - kiss it goodbye' - Eagles, The Last Resort|||If you bought the iphone 3 described and shown (photo) in the listing, then the seller needs to ship within 7 days of payment according to Paypal policy, if they want to be covered for Seller Protection. IF this was NOT for the Iphone4 (not released ) until the 24th Pre sale , then the seller needs to ship upon receipt of payment. Link I would pull the seller's contact info and discuss with the seller. Link If this is a low or no feedback seller, Paypal will hold the buyer's payment 21 days until the seller either proves delivery to the buyer with Signature Confirmation (over $250 value) OR the buyer leaves positive feedback (don't unless item received in good order) OR the 21 days has expired. It almost sounds , like the seller is trying to bypass the Paypal 21 day hold ? Call the seller , discuss and then come back and let us know what the seller said verbatim.|||What is the auction number? If we can look at the auction we can see what may be going on.|||PRESALE policy Link "Presale listings policy In this article Policy overview Some examples Additional information Why does eBay have this policy? Policy overview Presale listings generally consist of items that are sold before they're available to the public, such as video games, tickets, and custom-made items. (For the rules on magazine subscriptions and certain promotional items and events, see Additional information.) Often the items aren't in the seller's control or possession when they're listed. If you want to sell presale items, be sure to meet all of the following criteria: Guarantee that the item will be available for shipping within 30 days from the purchase date. Be sure to clearly state this information in your listing. Clearly indicate in the listing that the item is a presale item. The handling time specified in your listing should reflect the time from the end of the listing until the item is shipped to the buyer—not the time the item is in your possession. Be sure to specify the correct handling time in your listing. In the listing form, you need to use the default font size of 3 so people can easily see these sale terms. Make sure your listing follows these guidelines. If it doesn't, it may be removed, and you may be subject to a range of other actions, including limits of your buying and selling privileges and suspension of your account. Some examples Alice sells video games. She will receive a shipment of a new, very desirable video game from the publisher within 39 days. She starts a 10-day auction on eBay. Her listing clearly states that these games are offered as presale items, and that she will ship them to buyers within 30 days from the date the listing ends. Alice's handling time states 20 business days, since that is the time from the end of the listing to when the item is shipped. Alice's listing complies with this policy. Albert, Alice's competitor, also sells video games. He will also receive his shipment from the publisher within 39 days. Albert starts an auction that's almost identical to Alice's, except he chooses a 5-day format. Albert is violating this policy because he won't be able to ship the item within 30 days from the date the listing ends. Additional information Buyer protection programs If you bought a presale item that you didn't receive, you have 45 days from the date the listing ended to open a case on eBay. Find out more about eBay's buyer protection programs. Magazine subscriptions Magazine subscriptions (which are considered presale items) aren't allowed to be sold on eBay because the first issue generally can't be delivered within 30 days of the purchase date due to the publisher's processing time. Promotional items and events For promotional items and events, eBay, at its discretion, may approve a manufacturer like the game publisher mentioned in the examples above to sell items outside of the 30-day presale guidelines—as long as the manufacturer supplies the items. These exceptions will be made only for certain promotions and must be approved by eBay before listing the items. Why does eBay have this policy? The presale listing guidelines are designed to allow members to buy and sell items that aren't available yet and to protect members from a potentially bad transaction. Was this page helpful? YesNo How can we improve this page? (optional)700 characters left Contact Customer Support You can contact Customer Support to report a listing you think violates this policy. Go to that listing, and then click the Report item "

Enlarge v Quick Look

Sounding off on the "quick look" option that is showing up on more and more auctions. I find they are a waste of my time as I can't see much more of the item that I did in the thumbnail. The info is repetitive. If I do end up wanting to see the listing I have to click and wait for the load a second time. Too slow for me. If I want to look at something more closely, give me the "enlarge." It's bigger and I can see detail to determine if I want to look at the listing. I don't usually look at "quick look" listings. I scan the listings pretty fast looking for what I want. "Enlarge" gives me a fast look. Sometimes it even draws me in to a listing I might otherwise have passed by. Since I can't see detail in "quick look" and only want to click on the actual items I might really be interested in I usually pass right by those listings. What do other people think about these options?|||What do other people think about these options? Honestly, I have worse things in life to worry about...You probably spent more time typing that paragraph than it takes for you to do the "quick look"|||Probably did spend more time than for one quick look Does ebay monitor comments? I'd really like to let them know what I think. I'll put the message up for them if I can find the right place to put it. thanks|||Frankly I dislike them both! But... 'Quick Look' is an especially irritating new feature in that it also leads buyers off to look at other people's listings, before they've even entered yours! ~James~|||Here's a place to send ebay suggestions - Link But again to be the negative nelly, I'd consider it wasted time to even e-mail them unless it just makes you feel better. Sorry.~James~|||"Quick look"is irrating esp if I mouse over it by mistake while scrolling thru a list thus showing me something I am not interested in and sometimes can't get to go away. "Enlarge"can be nice but it is awful slow sometimes.It may not be your fault but it is your responsibility Silver rule "do not do to others what you would not like to be done to you"|||I also think that 'quick look' is most likely not included in page views, and that might be why a lot of sellers see their page views lowered.'You call some place paradise - kiss it goodbye' - Eagles, The Last Resort|||YES!! I do not buy from quick look, I don't understand the purpose of this feature. Sellers please use the enlarge, it is great!!!!!!!!!!!|||Despise quick look, love enlarge. When I see quick look on the auctions I leave.|||I don't care. If i like the looks of an item I open up the listing and read all the details.|||Quick look is a stupendous blunder and leads me to believe Ebay does no usability testing whatsoever. It isn't the sellers choice to choose quick look or enlarge, it's another Ebay genius move. Pay no attention to what consumers need and want, take away the useful enhancements consumers love and replace them with irritating annoying crap that pisses the consumers off. On top of that Ebay has become SLOW, it's like being on dial-up.|||Only certain categories offer the "enlarge" option. Quick look is the only option for clothing category...which desperately needs the enlarge option INMHO

Refund/ Renturn

I recently bought a scanner, after setting everything up and following installation instructions it did not work. I messaged the seller; communicated I wanted to return and get a refund. The seller told me where to ship it, it arrived last Thursday (confirmed via USPS) so I waited until Saturday to send another message about it and I still have not gotten a response. My question is how long should I wait and can/should I do if I do not get a response? Thanks for any advice.|||Your seller has had penty of time to refund upon receipt. File the SNAD dispute with Paypal OR Ebay (not both) now and give the Delivery Confirmation number in the dispute proving the return to the seller. It takes less than 2 minuets to refund via Paypal, once the item has been received by the seller. File and all communication with the seller should ONLY be via the dispute console. DO NOT cancel the dispute , unless you have the full refund in hand. Once you file and close/cancel the dispute can not be re opened.|||First double check your PP account. If you funded the PayPal payment with a Credit Card, when the refund hits the PP account it is immediately refunded to the credit card. Because the account history default view is set at one day, it is very easy to miss the transactions. Log in to PP and on the account page, extend the view back two weeks. If the refund still does not show, follow the excellent advice given by salez in post #1~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer||||||Sorry for the confusion. If a credit card is used to fund a PayPal payment, and that payment is later refunded by the seller, that refund is immediately returned to the credit card by PayPal, and the refund from the seller and return to the credit card will show on the PayPal account immediately. As you say, the refund may not post to the buyers credit card account for several days, but it will show on the PayPal account immediately after the refund from the seller shows.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||The quoted words in post #3, and attributed to me, is not accurate to my post #2~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer

Sell not communicating..same product up for bid

Just purchased a watch from a seller a couple of days ago. And he is not responding to my messages Im sending him. I won the bid and asked the question "why is he selling the watch" and if "he knew the serial number". He responded rudely and said it was a gift and gave the serial numbers so i went ahead and deposited the money via pay pal to his account. He will not respond to my emails and currently has the same watch with the same pictures/discription up on ebay for more money! What do I do since it has only been a couple of days with zero response and the same exact watch is up for bid again. -Also this person has zero history either selling or buying he is a "0"|||Give it enough time to reach you if the seller has sent it(it is possible he has two and the 2nd listing is for the second one) If it does not reach you in say 2 weeks fill a item not received complaint with either ebay or paypal(only one-do both and they will close is sellers favor cause it looks like you are double dipping).Seller will have to prove delivery to you.If they can not you will be refunded in full. Then file a seller non performance complaint here Link And leave appropriate feedbackIt may not be your fault but it is your responsibility Silver rule "do not do to others what you would not like to be done to you"|||History "0" is no problem for selling a item.But I think a real good seller must answer buy's question in time.Now you just need to check "shipped "mark,If you dont receive a item,you can open case to ebay or paypal|||sweetland250 ALL questions regarding the item should be asked PRIOR to bidding, not after. If you ask a question prior to bidding and you do not receive a reply, then don't bid.Your seller is using Stock Manufacturer photos not a photo of the actual ,item in hand. Your seller could be drop shipping, which means they wait for an Ebay buyer purchase, then order the item from their supplier, who ships direct to the buyer. It could also be the seller did receive the item as a gift and just went to the manufacuter's website and used their photo of the item. Wait 10 - 14 + days after payment ( No weekends or holidays counted), if you have received nothing , then file the INR with Paypal. Since the seller is new , Paypal holds your payment until the seller proves delivery to you via Delivery Confirmation OR you leave positive feedback (don't unless you receive item as described) OR the 21 day Paypal hold has expired. It looks like the seller has nothing currently for sale. Perhaps the second listing was an error or they have more than one of the same item.|||Sorry, seller does have the same watch up for sale, which means he is drop shipping . He will need to provide Signature Confirmation on this item as it is over $250 value. If he can't or does not, Paypal will not release the Buyer's payment from the 21 day Paypal hold. Just wait for the item to arrive (maximum 10-14 days . If nothing , then file the INR with Paypal.|||"why is he selling the watch"...Frankly, none of your business.||||||"He responded rudely and said it was a gift and gave the serial numbers so i went ahead and deposited the money" He may have responded rudely because asking a seller why they are selling something can be offensive and feel like a rude question to some people.Need a website fast?|||Since the seller is using stock photos taken from the manufacturer's website, asking WHY are you selling is a silly question. Agree, it is not necessary for a buyer to know, why a seller decides to list an item. Your seller's answer makes even less sense (gift) since they have an identical item up for sale. They appear to be drop shipping. If I were you, I would get the watch authenticated upon receipt.||||||When you get you watch take it to a watchmake and have the movement verified. This way you know you have not purchased a nice exterior with cheap innards. Cheap movements are made in China.

Seller ignoring my emails.help!

Hi I recently won a lot of fishing lures. A total of 45 pkgs of plastic worms used to fish for black bass. When I got my lures, there were only 44 pkgs in the box. I understand it was maybe a mistake or maybe not, who knows? I used email messaging to tell the seller about it and got no answer, that was 1 week ago. So I grabbed his email from my paypal transaction and emailed him, 3 days and no answer. What would you do? It's the point here more than the money, I hate being ignored. Thanks Patrick|||Patrick, Find contact information and give a call, If no answer to the problem within 48 hours, File SNAD Please be aware you will have to return what you did receive on your dime, BUT you will then receive a FULL refund, Item price + the original amount you paid for shipping/hamdlingDelivery Confirmation is confirmation of delivery, not tracking.|||SNAD is a Significantly Not as Described claim. PayPal and eBay each have a Buyer Protection Policy that covers not as described items. If necessary you can file with either eBay or PayPal but not both. Their claims processes are about the same.|||If it's really one small package missing out of 45 if they get in touch with the seller hoefully just sending out an extra will be enough to suffice. ~James~|||Are fishing lures an expensive item? I'm not being facetious, I truly don't know. I get annoyed when people say it's the "principle" of the thing when it's really just pettiness. How much did these 45 lures cost?|||Hi I appreciate all the help. I will probably use paypal. Thanks Patrick|||weatherloach if you file the SNAD with Paypal , you will be required to return ALL the items with delivery confirmation on your dime to get a refund of item price and the original S&H. I would call the seller and request the additional item. If the seller refuses, then leave appropriate feedback and DSR stars. Just don't mention Ebay or Paypal in feedback left or that would qualify for feedback removal by Ebay.|||i highly doubt the seller would refuse to ship out another. If they are selling their item in lots of 45, they probably have well over 1000 of them on hand. an occasional miscount is bound to happen now and then. ...or... maybe the seller is pure evil,, and is out fishing with your missing lure RIGHT NOW so they cannot return your email from the middle of a lake.|||longhairmike You would be very surprised, what a seller will do these days, when it comes to a buyer claiming they did not receive one item out of a lot|||Patrick, a SNAD will be a lot of trouble. In reality can you not make do with 44 packs, especialy if you like them. Communication is indeed your real problem; the seller owes you the courtesy of a reply, IMO. I would try one more e-mail. Maybe the seller has been out of town. If this final e-mail doesn't get you a response I would ding the communication star when leaving the seller fb.||||||If they do not have an extra one, perhaps the seller will be so kind as to partially refund 1/45th the cost? ~James~

New way to view feedback pages just launched!

New way to view feedback pages goes live! The feedback scores are blue links now. Clicking on the number brings you to a page with just those feedback comments.... positives, neutrals or negatives.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||When you are at one of these sorted pages there is also a dialogue box next to feedback left for the ID, click and it will display the feedback received for the transaction.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer